Enartis

As part of the growth of our business in Australia as well as our team we are looking for expressions of interest for an office based administration support person who knows what it takes to be the extension of a busy sales team and work as part of a small business. Working from our head office in Malvern East, Victoria we are looking for a full-time candidate with skills to manage daily processes including sales, processing orders and answering adhoc enquiries.

The applicant must be an energetic, highly motivated worker who can problem solve and work independently.

Key responsibilities and Duties:

• Helping the sales team provide efficient service to customer inquiries via phone or email.
• Process orders, including selecting & booking best transport options, managing stock rotation and providing paperwork to customers.
• Complying with audit requirements maintaining documentation in compliance with company needs
• Effectively troubleshoot customer or sales team queries, including tracking down orders and processing returns as required.
• Working closely with the sales team to ensure that customers and businesses needs are met

Key Skills/experience:

• Excellent verbal and written communication skills.
• Empathy and patience when dealing with customer concerns.
• Strong problem solving aptitude
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Mid-level computer skills including word and excel (Experience with DEAR system is favourable)
• Transport & logistics experience an advantage

Other information:

Company: Enartis Pacific PTY LTD

Location: Malvern East

Position type: Full time

Normal hours of work are 8.30am to 5 pm Monday to Friday (May – December)

Vintage hours of work are 8.00 am to 5.30 pm Monday to Friday (Jan – May)

How to apply:

If you are passionate about providing great customer service and want to join our team, please submit your resume and a cover letter detailing your relevant experience and why you are the idea candidate for this position to HR@enartis.it.

We look forward to welcoming you to the Enartis Pacific team!

For further information write to: HR@enartis.it